Feedback Form

Please take a few minutes to tell us your impressions of the visit by completing this Quality Survey. Your input will be put to great use in our ongoing efforts to improve your future experiences at our resort. The information you are providing will be kept in strictest of confidence and you will not be personally connected to your responses in any way.

If you are a repeat survey contributor, mahalo for coming back and giving us more of your input about how to make our services even better for you and your loved one(s). We value your opinion!

Pam and Charlie Stilton, Hosts

Name *
E-mail Address *
1. What type of pet did you bring to 'Ohana Pet Paradise? *
2. Which services did you use during your stay? *
3. If you used our boarding services, what prompted this visit? *
4. Was this the first time you used our services? *
5. How did you hear about our facility? *
6. Overall, how satisfied were you with the service both you and your pet(s) received? *	Not satisfied Somewhat satisfied Highly Satisfied Other
7. How satisfied were you with how well your pet was treated? *	Not satisfied Somewhat satisfied Highly satisfied Other
8. How satisfied were you with the cleanliness of the resort? *	Not satisfied Somewhat satisfied Very satisfied Other
9. How satisfied were you with the courtesy of the management? *	Not satisfied Somewhat satisfied Highly satisfied Other
10. How satisfied were you with the overall value for your money? *	Not satisfied Somewhat satisfied Highly satisfied Other
11. Did you encounter any problems dealing with 'Ohana Pet Paradise? *
12. What was the nature of the problem? *
13. Did you speak with someone about the problem? *
14. How satisfied were you with the way in which your problem was handled? *	Not satisfied Somewhat satisfied Very satisfied Other
15. How likely are you to use 'Ohana Pet Paradise again or recommend to a friend? *
16. How would you compare the level of care provided at 'Ohana Pet Paradise to other pet care providers you've used in the past? *	Much better care Somewhat better care About the same Somewhat worse Much Worse
Any additional comments or suggestions you would like to provide: *

* Fields marked with an asterisk are required fields

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